MyGSTRefund vs Gen GST: which refund workflow fits?
Compare MyGSTRefund’s service model with Gen GST’s operator software, then test the workflow, fees and responsibilities using the same sample claim.
Shortlist MyGSTRefund when you want a provider involved in preparing or filing a refund. Shortlist Gen GST when your own tax team will operate the software. Establish that division of work before comparing fees or features.
Fast GST Refund publishes this comparison. The descriptions below use the vendors’ public pages; we have not tested their paid products or claim outcomes.
Compare the operating model
| Decision | MyGSTRefund | Gen GST |
|---|---|---|
| Who performs the work? | Advertises a combination of software and refund services. Agree the responsibility split. | Your operator uses the software; confirm any support included. |
| Public refund evidence | Describes preparation, filing and tracking services. | Documents an Annexure B import and JSON-generation workflow. |
| What should you request? | A claim-specific engagement and a service-export demonstration. | A demonstration in the exact licensed package you would buy. |
| How should you compare cost? | Fee trigger, minimum charge, taxes and post-filing work. | Licence, updates, users, GSTINs, setup and support. |
| What should you retain? | Working papers, calculation, filing records and access-revocation details. | Exportable source references, review history and final outputs. |
Sources: MyGSTRefund’s service, its operating model, SAG’s Annexure B walkthrough and price calculator.
Demonstrate the same claim with each provider
Use a redacted service-export case with one receipt covering several invoices, a partially paid invoice, an imported service and a capital asset. Ask to see:
- How source records are imported or collected.
- How receipt allocations and purchase-credit differences are resolved.
- How the refund calculation and ledger limits are reviewed.
- How Statement 3 and Annexure B are prepared and validated.
- Who approves filing and responds to a later notice.
Keep the demonstration output. Compare whether another reviewer can trace each amount back to its source.
Settle access and fees before starting
For MyGSTRefund, request a written definition of success and the treatment of partial sanction, withdrawal and deficiency memos. For Gen GST, confirm that the quote includes the current refund modules and statutory updates your practice needs.
For either route, establish named users, permissions, document retention, export and deletion. Use the provider’s documented authorisation process for account access.
Prepare your records before the demonstration
Use the document checklist or Fast GST Refund’s free preparation pack to organise the sample. The pack’s templates and allocation checker can support your preparation whichever filing route you choose.
Continue with the MyGSTRefund review, Gen GST review or the CA software buying checklist.